1. 7-Day Return Period At Furious Store, we stand behind the quality of our car parts and accessories. We offer a 7-day return and refund period for all products purchased from our store. This period begins on the day you receive your item. This allows you ample time to inspect your purchase and ensure it meets your expectations.
2. Defective Products We take pride in the quality of our products. However, if you receive an item that is defective before use, we will accept the return regardless of the 7-day period. Please contact our customer service team immediately if you believe you’ve received a defective item. We’ll work with you to resolve the issue promptly.
3. Return Conditions To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. This policy ensures that we can resell the item and maintain our high standards of quality for all customers.
4. Return Process To initiate a return, please contact our customer service team within the 7-day return period. Provide your order number and the reason for the return. We’ll guide you through the process and provide you with a return authorization and shipping instructions. This helps us process your return efficiently and ensure you receive your refund as quickly as possible.
5. Refunds Once we receive and inspect the returned item, we’ll process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or credit card company’s processing times.
6. Shipping for Returns Customers are responsible for covering the cost of return shipping unless the item is defective or was sent in error. We recommend using a trackable shipping service to ensure the safe arrival of your return. If the return is due to our error or a defective product, we’ll provide a prepaid shipping label for your convenience.
7. Exceptions Some items may be non-returnable for hygiene or safety reasons. These typically include custom-made parts, electrical components, or items that have been installed. These exceptions will be clearly marked on the product page. If you’re unsure about whether an item can be returned, please contact our customer service team before making your purchase.

For any questions about our return policy or to initiate a return, please don’t hesitate to contact our customer service team. We’re here to ensure your shopping experience at Furious Store is satisfactory and hassle-free.